Terms & Conditions

Last updated February 2024

1. Introduction
At Sales Studio APS, we offer a SaaS platform designed for running cohort analysis on your sales pipelines stored in your Customer Relationship Management (CRM) systems. By accessing and using our service, you agree to be bound by these Terms and Conditions and our Privacy Policy, available at https://www.sales.studio/privacy-policy. Please read them carefully.

2. Services Offered
Our service provides dashboarding and analytics capabilities, integrating with your CRM systems to enhance your sales pipeline management. We offer features that allow for a deep analysis of your sales data, providing insights that can help improve your sales processes.

3. User Eligibility
Our service is available to all users who agree to these Terms and Conditions. There are no specific restrictions on user eligibility.

4. User Responsibilities
As a user, you are responsible for maintaining the confidentiality of your account information. You are also responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

5. Data Handling and Privacy
We take data privacy seriously. When you use our service, we will integrate and store your CRM deal data securely. We assure you that this data is stored safely and that no third parties will have access to it. For more detailed information on our data handling practices, please refer to our Privacy Policy.

6. Content Ownership and Intellectual Property
The data and analytics results generated from your use of our service are owned by you. You have the freedom to export this information and use it as you deem fit. We claim no rights to this data and will never share your data without your consent.

7. Limitation of Liability and Disclaimer of Warranties
We use third-party databases, such as AWS, to store your data. We are not liable for any issues that arise with these third-party services. Our service is provided on an "as is" and "as available" basis, and we do not warrant that the service will be uninterrupted or error-free. There may be delays, omissions, interruptions, and inaccuracies in the information or other materials available through our service.

8. Payment Terms
Our service operates on a subscription model. The specific pricing and billing terms are as per our pricing structure available on our website. There are no late fees associated with our service. However, if a subscription payment fails, we reserve the right to cancel your subscription. It is your responsibility to ensure that your payment information is up to date.

9. Subscription Renewal and Cancellation
Your subscription to our service will automatically renew according to the terms of your selected plan. You have the right to cancel your subscription at any time. To cancel, please follow the instructions on our website or contact our support team at info@sales.studio.

10. Contact Information
For any questions, concerns, or legal issues related to our service, please contact us at info@sales.studio. We aim to respond promptly and address your concerns effectively.

11. Termination of Service
You are free to terminate your use of our service at any time. Likewise, we reserve the right to terminate or suspend your access to our service for any reason, including but not limited to, breach of these Terms and Conditions.

12. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our service following any such changes will constitute your acceptance of the new Terms and Conditions.

13. Dispute Resolution
Any disputes arising out of or in connection with these Terms and Conditions shall be resolved through the jurisdiction of the courts where our company is registered. We encourage you to contact us at info@sales.studio to seek a resolution before resorting to legal action.

14. Force Majeure
We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation (including "line-noise" interference).

15. General Provisions
These Terms and Conditions constitute the entire agreement between you and us and govern your use of the service, superseding any prior agreements. Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.